1Who we are
Melon.lat is owned and operated by Phytoventures Ltd (company number 16388003), Belmont Suite, Chorley New Road, Horwich, Bolton, England, BL6 6HG. "We", "us", and "our" mean Phytoventures Ltd. "You" mean the person holding an account.
2Your account is free
A Melon.lat account is free to create. A free account lets you use the Melon.lat platform, with reasonable limits on some services. We may set, change, or remove those limits over time as the platform develops. We may decline, suspend, or close an account at our discretion, for example to protect the platform, our members, or where the law requires it.
3Melon.lat Premier
Melon.lat Premier is an optional paid upgrade to your account. Premier includes a personal name@melon.lat email address and our full set of member services: a no-log VPN, invitations to in-person gatherings we hold across the United Kingdom, a dedicated account manager, access to every Phytoventures service at no cost, access to our software, and our development solutions at a discount. Premier also lifts the usage limits that apply to free accounts. We may improve, change, or withdraw individual services where reasonable, and will give notice of material changes.
4Premier fees, VAT, and renewal
Premier is a recurring subscription. The fee and billing period are shown when you upgrade (currently £149.90 per year, with UK VAT at 20% added on top). Payment is taken by card through Stripe and renews automatically for a further period until cancelled. If a payment fails we may suspend Premier until it is resolved; your free account remains.
5Cancellation and refunds
You can cancel Premier at any time. Cancelling stops the next renewal; Premier continues until the end of the period you have already paid for, after which your account returns to the free tier. We do not refund the unused part of a paid period except where the law requires it. You may stop using a free account at any time and may ask us to close it.
6Your account security
Your account is personal to you and may not be shared or transferred. Two-step verification is required on every account to keep it secure. You are responsible for keeping your password and second factors safe and for activity under your account. Tell us promptly if you believe your account has been compromised.
7Acceptable use
You agree to use the services lawfully and not to use them to harm, harass, defraud, or impersonate any person, to send unsolicited bulk messages, or to attempt to disrupt or gain unauthorised access to our systems. We may suspend or end your account for serious or repeated breaches.
8Intellectual property
The Melon.lat name, marks, and platform are ours or our licensors'. Your account grants you a personal right to use the services; it does not transfer any ownership to you.
9Liability
We provide the services with reasonable care and skill. We do not exclude liability where the law does not allow it. Otherwise, we are not liable for indirect or unforeseeable losses, and our total liability to you in any twelve-month period is limited to the greater of the fees you paid us in that period and £100.
10Ending your account
You may stop using Melon.lat at any time, and cancel Premier if you hold it. We may end or suspend an account for breach of these terms, for non-payment of Premier, or where required by law. On ending, your right to use the services stops, subject to any Premier period already paid for.
11Privacy
Our use of your personal data is described in our Privacy Policy, which forms part of these terms.
12Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute.